You can track your order right here using your order number and email address. Please note that during busy periods, it may take 1–6 days before the first tracking updates appear.

Orders to United States are usually delivered within 5–12 business days. During peak times and high order volumes, delivery may take a few days longer.

This is completely normal. Once your package is handed over, courier scans can sometimes take 2–6 days to appear due to high shipping volumes. Rest assured your order is on its way.

Yes! We offer free standard shipping on all orders within United States.

Yes, we do. You’ll see discounted bundle prices automatically applied when ordering multiple units.

If your order hasn’t arrived within the estimated timeframe, please contact our support team. We’ll assist you right away and ensure your package is delivered.

Simply email us at info@lunovia-care.com – our team usually responds within a few hours.